1. Introduction

Stokkies Wood (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This privacy policy outlines how we collect, use, disclose, and safeguard your information when you visit our website,

stokkieswood.co.za

2. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Register or create an account
• Fill out a form or inquiry
• Purchase a product or service
• Subscribe to our newsletter
• Contact customer support

The types of information we may collect include:

• Name, email address, phone number
• Shipping and billing address
• Payment information
• Other information you choose to provide

We also automatically collect certain information about your device and browsing activity, such as:

• IP address
• Browser type
• Referring/exit pages
• Device type
• Pages viewed and the dates/times of access

3. Use of Information

We use the information we collect in the following ways:

• To process and fulfill your orders
• To improve our website, products, and services
• To communicate with you, including sending order confirmations, updates, and promotional materials
• To respond to inquiries and provide customer support
• To monitor and analyze usage and trends to improve your experience
• To detect, prevent, and address fraudulent or illegal activity

4. Sharing of Information

We do not sell or rent your personal information to third parties. We may share your information with:

• Service providers: Trusted third parties who assist us in operating our website, conducting our business, or providing services to you (e.g., payment processors, shipping companies), and who agree to keep your information confidential.
• Legal compliance: When required by law or to respond to legal processes or enforce our policies.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Improve your browsing experience
• Remember your preferences and settings
• Analyze website traffic and usage

You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of certain features of our site.

6. Data Security

We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure.

7. Your Rights and Choices

Depending on your location and applicable laws, you may have the right to:

• Access and review the personal information we have collected about you
• Request corrections to inaccurate information
• Request deletion of your personal information
• Opt out of receiving promotional communications

To exercise these rights, please contact us at info@stokkieswood.co.za.

8. Third-Party Links

Our website may contain links to third-party websites. This privacy policy does not apply to those external sites, and we are not responsible for their content, policies, or practices. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from minors. If we become aware that we have collected information from a child under 18, we will take steps to delete that information promptly.

10. Changes to this Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page, and we will update the “last updated” date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this privacy policy or your personal information, please contact us at:

Stokkies Wood
Email: info@stokkieswood.co.za
Phone: 078 554 3990